Politica de Confidențialitate

PATERNITAS respects the right to privacy and the protection of personal data of the people who use our website or contact us.

We pay special attention to the confidentiality of the information received in support requests, especially when they concern family situations and children.

This Policy explains what data we collect, for what purpose we use it and how we protect it.

 

1. What data do we collect?

 

When you fill out a form on the site or contact us directly, we may collect: 

-last and first name;

-phone number;

-email address;

-location;

-information you choose to provide us with in your message or request.

 

In the case of support requests, the information provided may include data regarding family situation, separation or divorce, relationship with the child, parental conflicts or other circumstances necessary to understand the situation.

Please send us only the information necessary to examine the request.

 

2. For what purpose do we use the data?

 

The collected data may be used for: 

-examining requests addressed to PATERNITAS;

-contacting the person who sent us the request;

-providing information and guidance;

-identifying the type of support needed;

-facilitating access to relevant specialists or services;

-managing the relationship with PATERNITAS members, volunteers and partners;

-improving the organization's activities and services.

 

The data will not be used for purposes incompatible with those for which they were collected.

 

3. Confidentiality of requests for support

 

We understand that people who contact PATERNITAS may communicate personal information about difficult family situations to us.

This information is treated confidentially, and access to it is limited to authorized persons who need the information to examine the request and provide support.

When it is necessary to involve a lawyer, psychologist, mediator or other specialist, the transmission of personal data to them will be carried out in accordance with applicable legislation and, when necessary, with the consent of the person concerned.

 

4. Protection of data concerning children

 

PATERNITAS pays particular attention to the protection of information concerning children.

We collect only the information necessary to understand the situation and provide the requested support.

We recommend that unnecessary information about the child is not transmitted in the initial form, such as the exact address, educational institution, copies of identity documents or other data that allow unnecessary identification of the child.

 

5. Research, statistics and advocacy

 

PATERNITAS aims to better understand the problems faced by parents and children in situations of separation, divorce or parental conflict.

The information from the requests received may be used, after anonymization and/or aggregation, for the development of statistics, analyses, research, reports and public policy recommendations.

The information used for this purpose will not allow the identification of the persons or children involved.

PATERNITAS will not publish the name, photo, individual story or other information that allows the identification of a person without their consent.

 

6. To whom we can transmit the data

 

PATERNITAS does not sell or trade personal data.

 

The data may be accessed or transmitted, when necessary and permitted by law, to: 

-authorized persons within PATERNITAS;

-specialists involved in providing support;

-technical suppliers necessary for the operation of our site and services;

-competent authorities, when there is a legal obligation in this regard.

7. How long we keep the data

 

Personal data is kept only for as long as necessary for the purposes for which it was collected and to fulfill legal obligations.

When their retention is no longer necessary, the data will be deleted or anonymized, as appropriate.

 

8. Data security

 

PATERNITAS applies technical and organizational measures to protect data against unauthorized access, loss, disclosure, modification or improper use.

Access to information regarding support requests is limited to persons who need it to fulfill their responsibilities.

 

9. Your rights

 

Under the applicable legislation, you can request: 

-access to your personal data;

-correction of incorrect or incomplete data;

-deletion of data, when the legal conditions are met;

-limitation of processing;

withdrawal of consent, when the processing is based on consent;

exercise the other rights provided for by the legislation on the protection of personal data.

For requests regarding personal data, you can contact us at: info@paternitas.md

 

10. Cookies and external services

 

The PATERNITAS website may use cookies and technical services necessary for the operation, security and analysis of the use of the website.

In the case of the use of cookies or services that require consent, the visitor will be able to express his/her option through the mechanism available on the website.

 

11. Updating the Policy

 

PATERNITAS may update this Policy when the organization's activity, the services used or the legal requirements change.